Roadmark provides post-lesson insights for UK learner drivers and instructors, with AI summaries, GPS route replay, and driving skill tracking to help learners improve faster.

Privacy Page | Roadmark

Last updated: October 2026

1. Information We Collect

We collect information you provide directly, including your name, email, phone number, and location data for finding instructors near you.

2. How We Use Your Information

Your information is used to connect you with driving instructors, manage bookings, process payments, and send important notifications about your lessons.

3. Information Sharing

We share your contact information with instructors you book with. We do not sell your personal data to third parties for marketing purposes.

4. Location Data

With your permission, we use your location to show nearby instructors and enable pickup location setting for lessons. When an instructor chooses “I'm on my way”, Roadmark shares their current location and an approximate arrival estimate with the learner booked for that journey. In the native iOS app, this can continue while the app is in the background or the screen is locked, with the device's location indicator visible.

Instructors can stop sharing at any time. Journey sharing also ends on arrival, when the lesson starts or is cancelled, or when the sharing session expires. Force-quitting the native app stops its location updates. Location permission can be changed in device settings. Browser tracking may pause in the background. Lesson route recording is separate from pre-lesson journey sharing and may form part of the lesson record.

Maps and directions use external mapping services. Map tile requests disclose the area being viewed; route requests may include the instructor and pickup coordinates. The current map uses OpenStreetMap-based tiles and OSRM directions. Arrival times are estimates and do not include live traffic information.

Post-lesson voice debriefs

After ending a lesson, an instructor may choose to record a short debrief while safely parked. Roadmark does not record the driving lesson or capture background audio. Recording requires an explicit microphone action and shows a visible recording state.

Audio is sent privately through Roadmark’s authenticated service to OpenAI for transcription. Roadmark does not create a stored audio file or a public audio link. A recording awaiting retry stays only in the instructor’s current browser session memory. Provider processing is subject to its data-handling and retention policies; this does not promise deletion from the provider’s systems.

The transcript and draft are restricted to the owning instructor and authorized administrators for review and recovery. They are not shared with learners or the marketplace. Only feedback the instructor explicitly approves is added to the learner’s existing lesson summary. Written feedback remains available without microphone access. Account-data deletion requests also cover private debrief records.

5. Data Security

We implement appropriate security measures to protect your personal information. Payment handling depends on the method offered by your instructor. Cash and bank transfers are settled directly with the instructor; Roadmark records their reported payment status.

6. Your Rights

You can request access to, correction of, or deletion of your personal data. Contact us through the Help & Support section to make a request.

7. Cookies

We use essential cookies to keep you logged in and remember your preferences. No tracking cookies are used for advertising purposes.

8. Contact

For privacy-related questions, please contact us through the Help & Support section of the app.